Forward Deployed Engineer

About the role

Organize the deployment of AI workflows and architectures across diverse AI and technology platforms. Facilitate solution design across enterprise technology stack to integrate into the ecosystem of AI models and multi provider platforms. Senior technical authority defining architecture, engineering standards, and technology roadmap for enterprise Messaging & Collaboration platforms.

What you'll do

• Define enterprise M&C architecture, roadmaps & reference designs
• Lead Exchange Online, Hybrid Exchange, Teams & OneDrive platforms
• Build PowerShell frameworks leverage Power Automate, Graph API & Power BI
• Own P1/P2 incidents, Major Incident bridges, RCA & Problem Management
• Define standards, runbooks, dashboards & ITIL-aligned CSI initiatives

What you need

• 18–30 yrs of experience
• Office 365
• Power Automate
• Power BI
• ITIL
• Azure
• PowerShell
• B.Tech or B.E.

Good to have

• Active Directory
• Windows Server
• TCP/IP
• Root cause analysis