Forward Deployed Engineer

About the role

You'll partner closely with external customers to solve complex technical challenges while collaborating with internal Product and Engineering teams to improve the platform based on real-world customer needs. If you enjoy solving hard engineering problems, working directly with customers, and building technology that scales beyond a single implementation, we'd love to hear from you.

What you'll do

• Partner with enterprise customers to understand technical requirements and business goals
• Design scalable AI solution architectures and guide customers through production deployments
• Build integrations, prototypes, and reusable tools that accelerate customer success
• Lead technical workshops, architecture discussions, and troubleshoot complex production issues
• Collaborate with Product and Engineering teams to share customer feedback and influence future product enhancements

What you need

• 4–7 yrs of experience
• Machine learning
• Customer success
• Prototyping
• Splunk
• B.Sc or B.Tech or B.E. or BCA

Good to have

• Python
• Java
• Kubernetes
• LLMs
• MLOps