Founder's Office, Business [YoE: 2 - 4 Years]

About the role

Most people 2–3 years into their careers are getting good at one thing. This role is for the ones who want to get good at everything - fast. The Founder’s Office is where the most important, most ambiguous, and most consequential work lives.

What you'll do

• Own customer relationships end-to-end - from first call to go-live to expansion
• Work with enterprise customers to translate their business goals into agent configurations, prompt logic, and integration requirements
• Sit in on and eventually lead sales conversations - help close deals, write proposals, and navigate procurement
• Identify patterns in churn, expansion, and customer feedback, and turn them into product and GTM recommendations
• Build internal playbooks - onboarding processes, success metrics, escalation paths, vertical-specific templates

What you need

• 2–4 yrs of experience
• Sales
• Investment banking
• Customer success
• Business development
• Market research
• Communication
• B.Tech or B.E.