FP&A Manager – Revenue Operations

About the role

This role is responsible for analyzing key business drivers impacting occupancy, ancillary revenue, and credit loss performance, while delivering actionable insights to improve financial and operational results. This individual will also support labor forecasting for Customer Care centers, track and report on key performance indicators, and help automate recurring reporting and analysis to improve efficiency and decision-making.

What you'll do

• Partner with the Director of Finance – Customer Operations to support financial planning, forecasting
• Analyze business drivers of occupancy, ancillary revenue, and credit loss performance, identifying trends, risks, and opportunities
• Develop insights and recommendations to improve business performance across Leasing, Collections, and Customer Care
• Support labor forecasting and capacity planning for Customer Care centers
• Create, maintain, and enhance KPI dashboards and recurring performance reporting

What you need

• 3–6 yrs of experience
• FP&A
• Financial modelling
• Reporting
• Excel
• Forecasting
• Accounting
• B.Com or MBA or M.Com

Good to have

• PowerPoint