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Fraud Operations Specialist

Citi·Gurugram

Pay not statedJunior levelFull-time
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About the role

Fraud Operations Specialist at Citi. Perform complex fraud investigations with minimal supervision.

What you'll do

  • Perform complex fraud investigations with minimal supervision
  • Respond to complex customer requests that may not be covered by established procedures
  • Identify potential fraud, by assessing the validity and applicability of previous/similar experiences and evaluating options in unique situations
  • Resolve highly complex issues directly with client, or third parties
  • Drive organizational change through innovation and process improvement, eliminating friction points for team

What you need

  • Any graduate

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