Fraud Ops Specialist

About the role

Fraud Ops Specialist at Citi. Perform complex fraud investigations with minimal supervision.

What you'll do

• Perform complex fraud investigations with minimal supervision
• Respond to complex customer requests that may not be covered by established procedures
• Identify potential fraud, by assessing the validity and applicability of previous/similar experiences and evaluating options in unique situations
• Resolve highly complex issues directly with client, or third parties
• Drive organizational change through innovation and process improvement, eliminating friction points for team

What you need

• Any graduate