French Language Interpreter

About the role

This role is pivotal in facilitating accurate and effective communication between Customers/Clients who speak different languages and in ensuring high-quality service delivery. The French Language Interpreter will support operational excellence by adhering to established procedures, maintaining quality standards, and implementing client updates as required.

What you'll do

• Listen to, understand, and accurately interpret conversations between Customers/Clients speaking different languages (e.g., English and French ) in real time
• Ensure interpretations are clear, precise, and culturally appropriate , maintaining the intent and tone of the original message
• Adhere to all standard operating procedures (SOPs) and organizational guidelines related to the interpretation process
• Meet or exceed quality, productivity, and compliance goals established for the role
• Stay informed of and implement client updates, process changes, and policy enhancements as communicated by leadership

What you need

• SOP writing
• Any graduate