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Front Office Ambassador

Accor·Jaipur

Pay not statedJunior levelFull-time

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About the role

Front Office Ambassador at Accor. Lobby Ambassador.

What you'll do

  • Send pre-arrival emails and questionnaires to gather more information from guests
  • Recognize all guests and build rapport in order to develop personal guest contact, obtain preferences and proactively anticipate guest needs
  • As needed, manage guests’ schedules to anticipate potential needs
  • Maintain a high level of privacy and confidentiality on behalf of guests when possible
  • Address guests' service needs in a professional, positive, and timely manner, consistent with company policy

What you need

  • Front office
  • Guest service
  • Any graduate

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