Front Office - Apprentice

About the role

To support the Front Office team in day-to-day operations while gaining practical knowledge and experience in guest services, check-in and check-out procedures, guest communication, and basic administrative activities under the guidance of supervisors and senior team members.

What you'll do

• Assist the Front Office team in providing efficient, courteous, and professional service to guests
• Support the team in ensuring smooth and efficient check-in and check-out processes under supervision
• Assist in handling basic guest queries and requests and escalate complex matters to the supervisor
• Welcome and assist guests in a friendly and professional manner
• Assist in maintaining the Front Office logbook, shift reports, and other departmental records

What you need

• Front office
• Learning and development
• Communication
• Any graduate