Mgr-Guest Services I
Marriott·Mumbai
- Can I apply
- Open to any education · Junior level
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Marriott's own site
Early: posted 7 h ago on their own site
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About the role
Front Office Associate at AccorHotel. Responsible for daily administration, meeting and greeting, dealing with guest's queries and complaints, and booking rooms visitors.
What you'll do
- Responsible for daily administration, meeting and greeting, dealing with guest's queries and complaints, and booking rooms visitors
- Maintain high standards of customer services at the Reception desk so that customer's expectations are consistently exceeded
- Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork
- Maintain Front Office log book and shift reports
- Respond to inquiries and resolve problems in an effective manner
What you need
- 0–4 yrs of experience
- Front office
- Hotel management system
- Hospitality
- PowerPoint
- Housekeeping
- Diploma
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