Front Office Executive

About the role

We are seeking an enthusiastic and detail-oriented Front Office Executive to join our dynamic team in Bengaluru, India. In this pivotal role, you will be the face of our organization, delivering exceptional guest experiences while managing front office operations with professionalism and efficiency.

What you'll do

• Manage daily front office operations, including front desk procedures, reception, cashiering, and reservations with accuracy and efficiency
• Provide exceptional, friendly, and professional service to all guests, demonstrating empathy and transparency in every interaction
• Lead by example in delivering total customer satisfaction, consistently striving to exceed guest expectations
• Collaborate with the Guest Service Manager and Assistant Manager to identify opportunities for improving guest service and departmental performance
• Support colleagues and management in achieving departmental and organizational goals through collaborative teamwork and transparent communication

What you need

• 2–5 yrs of experience
• Front office
• Guest service
• Hospitality
• Reservations
• Communication
• BHM or BBA