Front Office Guest Service Associate - Holiday Inn Express Greater Noida Knowledge Park

About the role

Acknowledge IHG Rewards Club members and returning guests, in person or on the phone Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes

What you'll do

• Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay
• Handle cash and credit transactions
• Take pride in your appearance and place as a brand ambassador

What you need

• 1–4 yrs of experience
• Guest service
• Front office
• Hospitality
• Communication
• Diploma