Front Office Manager

About the role

Front Office Manager at Accor. Front Office Operations.

What you'll do

• Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issues
• Check that all Front Office employees report to work punctually and are well groomed before each of their shift
• Conduct daily briefings and ensure that all pertinent information is well received by team members
• Communicate all log entries by Duty Managers to ensure that all issues and concerns raised are closed with thorough follow up actions
• Ensure the efficient and effective operation of the Front Office and that departmental standards and procedures set out are strictly adhered to

What you need

• 2–5 yrs of experience
• Front office
• Reservations
• Housekeeping
• Communication
• BHM or BBA