Front Office Manager - Mercure Bhubaneswar

About the role

Front Office Manager - Mercure Bhubaneswar at Accor. Deliver strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operations.

What you'll do

• Deliver strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operations
• Strive to achieve optimum operating results while providing guests with the highest level of service and satisfaction
• Demonstrate and communicates key drivers of guest satisfaction for brand’s Target Customers
• Ensure guest oriented & innovative operations approaches to ensure high standard of services for guests
• Drive Voice of Guest Score and Guest satisfaction as a key deliverable with an emphasis on generating innovative ways to continually improve results

What you need

• 8–10 yrs of experience
• Front office
• Any graduate