Full-Stack Application Engineer (Support) (US shift)

About the role

Are you ready to be part of a dynamic and growing agile software company? Sureify’s success depends on our ability to provide world-class support to our customers and to make sure they are receiving tremendous, continuous, and progressive value from the products. We are looking for a seasoned software engineer with Full Stack Web dev/support experience.

What you'll do

• Troubleshoot and resolve incoming support cases. This includes identifying root causes of issues, providing workarounds or solutions
• Troubleshoot technical issues using PHP, MySQL/Postgres, and TypeScript
• Create knowledge articles, runbooks, and troubleshooting guides
• Work during the US business hours between 10 PM IST to 7 AM IST

What you need

• 3–4 yrs of experience
• SQL
• TypeScript
• REST APIs
• Node.js
• PostgreSQL
• PHP
• Any graduate

Good to have

• IAM
• Azure
• React