Functional Consultant (M&A)

About the role

Functional Support Consultant will be responsible for providing support to our high-end, robust and scalable SaaS products. He/She plays a significant role as an extension of our internal teams, the ultimate HighRadian ambassador who delivers continuous support from the advent of the conflict to the time it gets resolved.

What you'll do

• Own customer reported issues and drive them to resolution meeting the SLAs
• Provide a delightful customer experience by partnering with internal and external stake holders
• Have the will to learn and understand our products and their features to support and educate clients
• Follow the Quality and Process compliance to do the right thing for customers and the organization
• Dynamically prioritize tickets and multi-task when needed

What you need

• 2–5 yrs of experience
• M&A
• Compliance
• Any graduate

Good to have

• SQL