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Functional Consultant – Supply Chain Management (Semi-Conductor Industry)

Jade Global·Pune

Pay not stated8–10 yrsFull-time

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About the role

Functional Consultant – Supply Chain Management (Semi-Conductor Industry)1 Key Responsibilities Provide L2/L3 support for incidents and service requests related to: Supply Chain Management – backlog reports, demand data issues. Shipping & Procurement – stuck PO/PR approvals, 3PL receipts, picklist failures, OSP transactions

What you'll do

  • Manage and resolve ServiceNow incidents and service requests within defined SLA
  • Perform thorough root cause analysis and document resolution notes clearly
  • Collaborate with BSA, DBA, and cross-functional teams (B2B, Finance, Logistics) for complex issues
  • Contribute to proactive problem management and recurring issue identification
  • Support minor enhancements, data fixes, and non-prod deployments

What you need

  • 8–10 yrs of experience
  • Supply chain
  • Logistics
  • Root cause analysis
  • Accounts receivable
  • Oracle Fusion
  • ServiceNow
  • Any graduate

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