Business system Analyst
Apple·Bengaluru
- Can I apply
- Needs MBA · 5–9 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Apple's site: account needed, ~10–15 min
Early: posted 1 h ago on their own site
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About the role
The Gainsight Business System Analyst will be responsible for supporting the Gainsight system utilized by Customer Success, Digital, and Genesis teams. This role would ensure that the business user requirements and solutions are actively serving the functional and cross functional business needs.
What you'll do
- Defining the product intention and scope
- Prioritization of business system requirements, needs, enhancements and issues
- Defining and tracking of user requirements and / or software requirements
- Coordinate development projects and needs
- Oversee user feedback and communications to drive maintenance and improvement actions
What you need
- 5–9 yrs of experience
- Customer success
- Salesforce
- Any graduate
Good to have
- Excel
- Tableau
- PowerPoint
- ServiceNow
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