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GD - ITSM Process Owner and SDM Manager - 1570

KPMG Delivery Network·Bengaluru

Pay not stated8–14 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Responsible for Incident, Problem, Change, Configuration, Service Request, Knowledge, Service Catalog, Service Level Management, and Technology Crisis Response Supports essential compliance initiatives for ISO 27001/27017, SOC2, and internal audits Ensures the resilience and recoverability of Cloud services and components

What you'll do

  • Responsible for Incident, Problem, Change, Configuration, Service Request, Knowledge, Service Catalog, Service Level Management, and Technology Crisis Response

What you need

  • 8–14 yrs of experience
  • ITIL
  • ServiceNow
  • Stakeholder management
  • Agile
  • Data analysis
  • ISO 27001
  • B.Tech or B.E. or B.Sc or BCA

Good to have

  • Internal audit
  • Six Sigma
  • GCP
  • Azure

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