General Manager- Operations

About the role

The General Manager (Operations) will be responsible for ensuring smooth functioning of end-to-end operations across Truliv properties. This leadership role will oversee housekeeping, security, maintenance, customer service, community engagement, sales, as well as coordination across marketing, HR, and finance functions.

What you'll do

• Oversee housekeeping to ensure consistent cleanliness and hygiene standards
• Ensure security protocols, CCTV monitoring, and log maintenance are implemented without lapses
• Monitor preventive and corrective maintenance activities to avoid service disruptions
• Customer Experience & Community Engagement
• Address and resolve resident queries and complaints to ensure a seamless stay experience

What you need

• 15–27 yrs of experience
• Coordination
• Facility management
• Customer service
• Team management
• Accounts payable
• Employee engagement
• BBA