General Manager - RCM

About the role

Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change.

What you'll do

• Be involved in the full lifecycle of RCM
• Manage and report adherence to service levels as agreed with client
• Responsible for Customer satisfaction measured through CSAT & ESAT scores
• Ensure Best-In-Class process/system are deployed for the set revenue and cost goals
• Ensure Team productivity levels are achieved as per the targets set year on year

What you need

• 10–18 years in customer support & success
• Problem solving
• Employee engagement
• MIS reporting
• MBA