GFOCC Tech, GFOCC

About the role

The technicians are responsible for carrying out GFO infrastructure monitoring and servicing servers, network and telecommunication equipment remotely from a centralized location. This requires the ability to drive change while maintaining excellent communications. The technicians are responsible for carrying out GFO infrastructure monitoring and servicing servers, network and telecommunication equipment remotely from a centralized location.

What you'll do

• Remote troubleshooting of GFO sites network and compute Infrastructure
• Remote triaging and repairing server & network hardware in coordination with on ground hands and eye support
• The role has 24X7 shift rotation
• Coordinate in resolving data center facility issues
• Coordinating remote hands & eyes for any site issues

What you need

• 2–5 yrs of experience
• AWS
• Root cause analysis
• Preventive maintenance
• Diploma