Global Banking Client and Deal Support - Credit Product Delivery – Executive Director

About the role

As ‘Executive Director – Credit Product Delivery (CPD)’ within the ‘Global Banking – Credit Product Delivery’ team you will be responsible for end-to-end delivery and execution oversight across a complex lending and trade finance portfolio. You will provide senior leadership, governance and standards to ensure consistent, timely and client-focused transaction management across regions.

What you'll do

• Lead a high-performing global CPD team, setting vision, operating cadence and execution standards across time zones
• Manage hiring, goal setting, coaching, performance management and succession planning to build a diverse, inclusive, high-engagement culture
• Own resource strategy and capacity planning to ensure appropriate coverage for peak demand periods and high-complexity pipelines
• Define and monitor performance metrics and reporting (cycle time, quality, rework, escalations, deviations, control adherence) aligned to business outcomes
• Build and sustain training and knowledge frameworks to ensure consistent decisioning and high-quality documentation

What you need

• 12–22 yrs of experience
• Reporting
• Excel
• Audit
• Risk management
• Performance management
• Talent management
• Any graduate

Good to have

• PowerPoint
• Credit risk