: Global SaaS Support Executive - Chat Email

About the role

Global SaaS Support Executive - Voice Chat Email - Hyderabad - Night Shifts - 7 LPAJob ID: 425831Location: Hyderabad, India - Work From OfficeSalary: Up to 7 LPAExperience: 1.5+ Years International Voice ExperienceWork Setup: Onsite - Rotational Shifts Including Night ShiftsEligibility Criteria:- Graduate is a must (Undergraduates with 18+ months in International Voice can also apply)- Must have International Voice experience- Excellent English communication (CEFR B2 minimum, C1 preferred)-…

What you'll do

• Handle voice, chat, and email queries and ensure best-in-class customer experience while resolving technical and account-related issues.Key

What you need

• 1.5–5 yrs of experience
• Any graduate

Good to have

• CRM
• Voice process
• iOS
• Upselling
• Android
• Cross-selling