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Gold Loan Authorizer - Gold Loan - Sohna - Delhi Alwar Road - (M1 - M3)

Tata Capital·Gurugram

Pay not statedJunior levelFull-time
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About the role

To drive efficient, compliant, and customer-centric branch operations for the Gold Loan business, ensuring seamless execution of end-to-end processes including disbursement, servicing, custody, and regulatory adherence, while supporting business growth and superior customer experience.

What you'll do

  • Oversee end-to-end gold loan operations including sourcing support, appraisal coordination, disbursement, renewals, and closures
  • Ensure adherence to defined TATs and operational SLAs across all customer transactions
  • Manage daily branch activities including cash handling, documentation, and transaction processing
  • Gold Loan Process & Custody Management
  • Ensure secure handling, storage, and audit of pledged gold and related documentation

What you need

  • Reconciliation
  • MIS reporting
  • Reporting
  • KYC
  • Valuation
  • Cross-selling
  • B.Com or BBA or B.Sc or MBA

Good to have

  • Treasury
  • Complaint handling

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