GRC Application Support Engineer

About the role

Governance, Risk & Compliance (GRC) Application Support Engineer The role is responsible for BAU support, incident resolution, problem management, change implementation and stakeholder engagement across GRC and Risk platforms.

What you'll do

• Provide L2/L3 support for GRC and Risk applications
• Investigate and resolve incidents, service requests and data-related issues within agreed SLAs
• Perform root cause analysis and implement permanent fixes
• Execute application deployments, configuration changes and releases
• Monitor application health, integrations, interfaces and batch processing

What you need

• 5–8 yrs of experience
• ITIL
• ServiceNow
• Troubleshooting
• Linux
• Windows
• SQL
• Any graduate

Good to have

• Root cause analysis
• Azure
• SAS
• Operational risk
• Reconciliation
• Splunk