Growth Manager

About the role

We're looking for a Growth Manager to act as the Single Point of Contact (SPOC) for our clients and own their business growth end-to-end. This is a client-facing role that sits at the intersection of growth, customer success, and revenue expansion.

What you'll do

• Act as the primary SPOC for a high-volume portfolio of SMB clients, building strong, trust-based relationships at scale
• Monitor client engagement and usage metrics to proactively identify adoption gaps, risks, and growth opportunities across a large book of accounts
• Advise clients on how to unlock more value from the platform through advanced features and tailored strategies
• Act as the strategic bridge between clients and internal teams (Product, Growth, Ops) to ensure smooth issue resolution and continuous improvement
• Champion the voice of the client by collecting detailed feedback and translating it into actionable insights for product and service innovation

What you need

• 1–3 yrs of experience
• Customer success
• CRM
• Cross-selling
• Any graduate