GSA - Food & Beverage

About the role

We are seeking a dedicated and customer-focused Guest Service Associate (GSA) - Food & Beverage to join our team in Mercure Hyderabad KCP, India. As a GSA, you will play a crucial role in delivering exceptional dining experiences to our guests while maintaining the highest standards of service and efficiency.

What you'll do

• Greet and escort guests to their tables, ensuring a warm and welcoming atmosphere
• Serve food and beverages promptly and professionally, adhering to service standards
• Maintain cleanliness and organization of the dining area, including table settings and side stations
• Process payments and handle cash and credit transactions efficiently
• Respond promptly to guest inquiries and concerns, ensuring customer satisfaction

What you need

• 1–4 yrs of experience
• Food safety
• F&B service
• POS
• Guest service
• Communication
• Food production
• Diploma or BBA

Good to have

• Hospitality