GSA- Front Office

About the role

We're looking for an enthusiastic and customer-focused GSA (Guest Service Associate) - Front Office to join our dynamic team in Mysuru, India. As the welcoming face of our organization, you will be instrumental in creating memorable first impressions and ensuring exceptional guest experiences.

What you'll do

• Be instrumental in creating memorable first impressions and ensuring exceptional guest experiences
• Collaborate seamlessly with housekeeping, maintenance, and other departments to ensure cohesive guest experiences
• Process room reservations, modifications, and cancellations accurately using the hotel management system
• Handle cash transactions with precision and maintain accurate financial records and reconciliation
• Keep the front desk area organized, clean, and presentable at all times, reflecting our commitment to excellence

What you need

• 1–4 yrs of experience
• Front office
• Hospitality
• Hotel management system
• PowerPoint
• Guest service
• Communication
• Diploma

Good to have

• Customer service
• Reconciliation