Housekeeping Manager
Marriott·Agra, Uttar Pradesh
- Can I apply
- Needs Diploma · 2–5 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · 2 days ago
- How to apply
- On Marriott's own site
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About the role
Represent the hotel professionally at all times, embodying the Fairmont brand values
What you'll do
- Greet and welcome guests upon arrival, ensuring a warm and professional first impression
- Assist guests with check-in and check-out procedures, addressing any queries or concerns
- Respond promptly to guest requests and special requirements, liaising with relevant departments to ensure satisfaction
- Handle guest complaints and concerns with professionalism, working towards swift resolution
- Provide concierge services, including local recommendations, restaurant reservations, and activity bookings
What you need
- 2–3 yrs of experience
- Guest service
- Hospitality
- Customer service
- Hotel management system
- Communication
- Reservations
- Diploma
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