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Guest Service Associate-F&B

Marriott·Pune

Pay not stated1–4 yrsFull-time

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About the role

Set tables according to type of event and service standards. Answer questions on menu selections. Check in with guests to ensure satisfaction with each food course and/or beverages. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.

What you'll do

  • Serve food courses and alcoholic beverages to guests
  • Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • Record transaction in MICROS system at time of order
  • Maintain cleanliness of work areas, china, glass, etc., throughout the day

What you need

  • 1–4 yrs of experience
  • Guest service
  • Diploma

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