Guest Service Associate - Food & Beverage

About the role

We are seeking an enthusiastic and customer-focused Guest Service Associate for our Food & Beverage outlet in Visakhapatnam, India. In this role, you will be the face of our establishment, delivering exceptional service that consistently exceeds guest expectations. You will work collaboratively with our team to maintain the highest standards of hospitality while ensuring every guest enjoys a memorable dining experience.

What you'll do

• Be the face of our establishment, delivering exceptional service that consistently exceeds guest expectations
• Prepare and maintain dining areas according to hotel standards, including table setup, cleanliness, and mise-en-place organization
• Execute the correct sequence of service as outlined in Standard Operating Procedures, ensuring smooth and efficient service flow
• Handle cashiering responsibilities accurately and professionally, managing transactions in accordance with established policies
• Clean and polish glassware, silverware, and other service equipment to maintain presentation standards

What you need

• Guest service
• Customer service
• Hospitality
• Communication
• SOP writing
• Diploma

Good to have

• F&B service
• Food safety