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Guest Service Associate - Front Office

Accor·Pune

Pay not stated0–4 yrsFull-time

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About the role

Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Ensure quality and appropriateness of customer service provided. To maintain Front Office log book and shift reports.

What you'll do

  • Provide effective support to the team to enable them to provide effective and efficient services
  • Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction
  • Ensure quality and appropriateness of customer service provided. To maintain Front Office log book and shift reports

What you need

  • 0–4 yrs of experience
  • Guest service
  • Front office
  • Communication
  • Customer service
  • Diploma or BBA

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