Guest Service Associate - Front Office

AccorHotel·Bengaluru

Pay not statedJunior levelFull-time

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About the role

Guest Service Associate - Front Office at AccorHotel. You are the first face our guests see, and you have your own way of treating them as individuals, making them feel welcome and their stay special - the Hox way.

What you'll do

You are the first face our guests see, and you have your own way of treating them as individuals, making them feel welcome and their stay special - the Hox way
Deal with the coming and going of guests, making sure all bills are correct and contain no surprises
Ensure the accuracy of data in all systems and provides the necessary daily reports for all departments as per our standard operating procedures
Answer phones, sort out requests, give recommendations to the best show to see and the latest pop-up restaurant to try in the area