Guest Service Associate (Front Office) V5.0 (Apprenticeship)

About the role

Creating an appropriate atmosphere for guests that’s in line with the restaurant or bar’s image or branding. Providing a point of contact for customer feedback and helping to resolve any customer issues. Providing personalised service and assistance for large parties of guests and VIPs. Ensuring cleanliness and hygiene standards are met in the front of house area.

What you'll do

• Managing bookings, either in person, over the phone, or online
• Providing waiting times to customers who are not pre-booked
• Creating an appropriate atmosphere for guests that’s in line with the restaurant or bar’s image or branding
• Providing a point of contact for customer feedback and helping to resolve any customer issues
• Providing personalised service and assistance for large parties of guests and VIPs

What you need

• Guest service
• Front office
• Hospitality
• Branding
• Class 12

What you get

• ₹14k–₹18k a month