Guest Service Associate - Housekeeping

About the role

We are seeking an enthusiastic and detail-oriented Guest Service Associate - Housekeeping to join our dynamic team in Mumbai, India. In this role, you will be the backbone of our guest experience, ensuring that every room and public area meets our high standards of cleanliness and comfort. You will work collaboratively with the housekeeping team to deliver exceptional service while maintaining a professional and welcoming demeanor.

What you'll do

• Be the backbone of our guest experience, ensuring that every room and public area meets our high standards of cleanliness and comfort
• Work collaboratively with the housekeeping team to deliver exceptional service while maintaining a professional and welcoming demeanor
• Attend daily briefings and take on assigned tasks with enthusiasm and commitment
• Clean and maintain assigned areas of responsibility according to established hotel standards and procedures
• Report any damage, malfunctions, or maintenance issues in guest rooms or public areas to your Supervisor immediately

What you need

• Guest service
• Housekeeping
• Communication
• Class 12 or Diploma

Good to have

• Hospitality