Guest Service Associate – Student Hostel

About the role

We are looking for a service-oriented and proactive Guest Service Associate for a university campus in Sonipat. The ideal candidate will be responsible for managing student queries, handling hostel front-desk operations, resolving complaints within defined timelines, and ensuring a safe, comfortable, and welcoming living environment for students.

What you'll do

• Student Relations & Front Desk Operations
• Act as the primary point of contact for students residing in the hostel
• Address day-to-day queries related to hostel facilities, rules, services, and local information
• Provide timely assistance and maintain professional, courteous communication with students
• Ensure a positive student experience through effective coordination and problem-solving

What you need

• 1–3 yrs of experience
• Guest service
• Excel
• MS Office
• Front office
• Customer service
• Housekeeping
• Diploma or BBA

Good to have

• Hospitality