Guest Service Trainee

About the role

As a Guest Service Trainee at Bikanervala Private Limited, you will be the first point of contact for our guests, ensuring a warm and welcoming experience. You will assist in various customer service tasks, handle inquiries, and support the team in delivering exceptional service. As a Guest Service Trainee at Bikanervala Private Limited, you will be the first point of contact for our guests, ensuring a warm and welcoming experience.

What you'll do

• Greet and welcome guests in a friendly manner
• Assist guests with inquiries and provide information about services
• Handle customer complaints and resolve issues promptly
• Support the team in maintaining cleanliness and organization
• Participate in training sessions to enhance service skills

What you need

• Guest service
• Customer service
• F&B service
• Food safety
• POS
• ERP
• Class 12

Good to have

• Microsoft Dynamics

What you get

• ₹12k–₹14k a month