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Hair Coach – Outbound Support – Siliguri (WFO)

Fusion CX·Siliguri, West Bengal

Pay not statedJunior levelFull-time

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About the role

About the Role As a Hair Coach for a hair and health support process, you will act as a dedicated guide for clients navigating hair-related concerns. Your role focuses on assessment, education, emotional support, and progress tracking, ensuring each client receives consistent guidance aligned with established medical and process guidelines.

What you'll do

  • Assess client hair conditions based on defined guidelines provided by the medical and process teams
  • Educate clients on appropriate hair care practices, including washing, protection, and maintenance techniques
  • Identify and address hair-related concerns such as damage, thinning, or scalp issues through structured problem analysis
  • Support clients emotionally by offering encouragement, empathy, and confidence during their treatment journey
  • Assist clients in setting realistic hair-care goals aligned with prescribed guidelines

What you need

  • Communication
  • Any graduate

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