Head - Business Automation| Thane

About the role

The Head - Business Automation is a leadership role, responsible for driving the Bank’s Hyper automation strategy by implementing scalable automation solutions across infrastructure, applications and business processes. This role focuses on leveraging Automation platforms, RPA, orchestration tools, and generative AI to reduce manual effort, improve operational efficiency and enhance service delivery.

What you'll do

• Plan and and manage the automation program to deliver scalable automation solutions aligned to business strategy
• Foster a culture of innovation, agility and continuous improvement across automation initiatives
• Evaluate solutions and build business cases
• Collaborate with stakeholders (internal and external) to prioritize automation opportunities and ensure governance
• Manage vendor relationships and ensure delivery quality across automation platforms and tools

What you need

• 18–30 yrs of experience
• LLMs
• RPA
• ServiceNow
• Microsoft Dynamics
• B.Tech or B.E. or B.Sc or BCA

Good to have

• Machine learning