Head of Fraud Business Intelligence and Insights

About the role

Fraud and Credit Services (FCS) is a key International Wealth and Premier Banking (IWPB) control function, enabling sustainable growth through proportionate, effective controls across the customer lifecycle.

What you'll do

• The Head of Fraud Business Intelligence leads the global intelligence, analytics, operations and performance agenda for retail fraud and money mule risk
• The role translates data, customer insight and emerging threat intelligence into stronger controls, efficient delivery and measurable customer, risk and business outcomes
• The role establishes global standards for management information, performance reporting, rule optimisation, and model governance fraud prevention
• It defines key performance and risk indicators, identifies material trends and control gaps, challenges underperformance
• The role holder maintains a forward-looking view of the threat landscape through proactive horizon scanning—including AI-enabled scams, synthetic identities, deepfakes

What you need

• Risk management
• Reporting
• AML
• Machine learning
• Forecasting
• Compliance
• Any graduate