Head of Global Process Solutions

About the role

As Head of Global Process Solutions , you will lead a team of GPOs responsible for defining, shaping and continuously improving critical HR processes across the employee lifecycle. You will set the direction for the team, drive a culture of continuous improvement, and ensure we are constantly challenging how work gets done.

What you'll do

• Lead and develop a high-performing team of Global Process Owners
• In collaboration with the Head of Global People Solutions Excellence, define the vision, strategy and roadmap for the GPO team
• Responsibility for ensuring execution - aligned to People Solutions priorities and business objectives
• Drive process simplification, standardisation and automation across the employee lifecycle
• Constructively challenge existing ways of working and proactively identify opportunities to improve service and employee experience

What you need

• 12–22 yrs of experience
• Stakeholder management
• Process improvement
• HR operations
• Agile
• Any graduate

Good to have

• Six Sigma
• ERP
• Workday
• ServiceNow