Head of Growth and Operations

About the role

Head of Growth and Operations at Cyces Innovation Labs. Lead and manage the Website and SEO Managed Services division, ensuring alignment with organizational goals and business objectives.

What you'll do

• Lead and manage the Website and SEO Managed Services division, ensuring alignment with organizational goals and business objectives
• Provide leadership, guidance, and mentorship to Account Managers, SEO Specialists, Webflow Developers, WordPress Developers, and other team members
• Own the end-to-end delivery of client services, ensuring projects and ongoing engagements are executed efficiently and successfully
• Establish and monitor departmental goals, KPIs, and performance metrics to drive operational excellence and business growth
• Ensure high levels of client satisfaction through proactive communication, effective stakeholder management, and quality service delivery

What you need

• 5–9 yrs of experience
• SEO
• Digital marketing
• WordPress
• Process improvement
• Employee engagement
• Talent management
• BBA

Good to have

• Reporting
• Google Analytics