Head of Operations – International Market

About the role

You will be responsible for leading and scaling Rubick's international operations function, with end-to-end ownership of operational strategy, business performance, client delivery, revenue growth, profitability, quality, and team performance across international markets.

What you'll do

• Be responsible for leading and scaling Rubick's international operations function, with end-to-end ownership of operational strategy, business performance
• Work closely with Sales, Customer Success, Product, Technology, Finance
• Be reporting to the VP of operations
• Build strong relationships with key international clients and act as a senior escalation point when required
• Work from Office – Monday to Friday

What you need

• 10–18 yrs of experience
• Reporting
• MIS reporting
• Customer success
• Process improvement
• Performance management
• Problem solving
• Any graduate