Head of Operations(Life Insurance)

Michael Page India·Mumbai

Pay not statedLead levelFull-time

Apply on Michael Page India's site Track your applications and see your fit: start free

Read from the company's own careers page; you apply on their site.

How well do you fit this job?

Upload your resume to see each requirement checked against your profile, in under a minute.

Check my fit

Hard to read?

About the role

Head of Operations(Life Insurance) at Michael Page India. Lead end-to-end operations across Branch Operations, Central Operations, Claims, Underwriting, Policy Servicing, Customer Service, and Process Excellence.

What you'll do

Lead end-to-end operations across Branch Operations, Central Operations, Claims, Underwriting, Policy Servicing, Customer Service, and Process Excellence
Drive operational efficiency, service quality, and productivity improvements across all functions
Ensure timely and accurate processing of underwriting, claims, and policy servicing transactions
Enhance customer experience through SLA adherence, complaint resolution, and service excellence initiatives
Champion process optimization, automation, and digital transformation programs