Head, Process Excellence Delivery

Standard Chartered·Chennai

Pay not statedLead levelFull-time

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About the role

Lead and accelerate process transformation across CIB, WRB and Functions by deploying Process Excellence capabilities to improve client outcomes, operational effectiveness, efficiency, and risk & control. Partner with senior stakeholders to identify, prioritise and deliver enterprise-wide transformation opportunities aligned to the Bank's ambition to standardise, simplify and digitise.

What you'll do

Lead the delivery of enterprise-wide process transformation by leveraging Process Excellence capabilities to drive efficiency, effectiveness
Define and execute process transformation roadmaps with Business and Function leaders
Lead the deployment of Process Excellence capabilities including Process Universe, Process Reviews, Process Mining and Delivery services
Drive process redesign, optimisation, automation and simplification opportunities across strategic initiatives
Influence senior stakeholders to align on transformation priorities, desired outcomes and delivery plans