Help Desk Analyst - IAM

Kyndryl·Bengaluru

Pay not statedJunior levelFull-time

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About the role

Provide Help Desk support by troubleshooting and resolving technical and service-related issues. Serve as the primary point of contact for customers, delivering professional, friendly, and empathetic support. Communicate with customers through multiple channels, including chat, email, and Microsoft Teams.

What you'll do

Provide Help Desk support by troubleshooting and resolving technical and service-related issues
Serve as the primary point of contact for customers, delivering professional, friendly, and empathetic support
Communicate with customers through multiple channels, including chat, email, and Microsoft Teams
Manage multiple incidents, requests, and priorities in a fast-paced support environment