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Helpdesk Associate - ITIL

NTT Data·Bengaluru

Pay not stated0.5–4 yrsFull-time
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About the role

Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.

What you need

  • 0.5–4 yrs of experience
  • ITIL
  • Troubleshooting
  • Networking
  • Any graduate

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