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Helpdesk Senior Associate - ITIL

NTT Data·Bengaluru

Pay not statedMid levelFull-time
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About the role

Helpdesk Senior Associate - ITIL at NTT Data. In these roles, you will be responsible for.

What you'll do

  • Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes
  • Record, Update, and Escalate Support issues to the next level promptly
  • Support all IT onboarding activities for end-users
  • Work with our internal IT Teams on system testing, integration, and maintenance
  • Engage in discovering new IT business tools to support our business users and our internal IT Team

What you need

  • ITIL
  • Troubleshooting
  • Hardware
  • iOS
  • Android
  • Any graduate

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