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Helpdesk Senior Associate - ITIL

NTT Data·Bengaluru

Pay not statedMid levelFull-timeHybrid
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About the role

India – Work from OfficeCompetitive Salary & Benefits Role OverviewThe Service Desk Senior Associate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens, diagnoses, research, and resolves user issues.

What you need

  • ITIL
  • Hardware
  • Any graduate

Good to have

  • Troubleshooting
  • MS Office

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